René de Baaij MCM

Organisatieontwikkeling en transformatie

Does this sound familiar?

We have designed the transformation carefully. The structure is right, the workstreams are set up, the communication is running. But the movement we envisioned is not yet there. Everyone is busy, but we are not becoming different.

We have been changing for some time now. There are programmes, projects and working groups. But coherence is missing. Everyone is pulling their own thread and no one has the whole in hand.

I know what needs to change. But I cannot work out how to organise the ownership. The top wants to move forward, the middle is waiting and the floor has seen it all before.

Change rarely fails because people are not well-intentioned. It more often founders on impurity: a brief that is too broad, a mandate that does not hold, a narrative that shifts from layer to layer, or a programme that organises activity rather than movement. The undercurrent then steers unnoticed: existential anxiety, loyalty to the old, resistance that calls itself caution. That is not obstruction — it is information. It tells you precisely where the leverage is, if you are willing to look.

I guide boards and management through designing and realising transformations that connect the visible and the hidden. That begins with a sharp diagnosis: what truly needs to change, what is holding it back, and where is the ownership that must carry the movement? From that diagnosis we build a change logic that does not only work on paper but works in practice — with clear governance, a workable rhythm and interventions that directly affect behaviour and decision-making. Not a programme alongside the line, but development inside the line. Not a grand plan that rolls out, but a precise sequence of steps that reinforce each other.

Psychodynamic

I look at what the undercurrent does to the change: the anxiety, the grief for the old, the loyalties that make people quietly resist. We do not manage that undercurrent away — we make it discussable, because it contains information about what the organisation cannot yet carry.

Systemic

Change that is only conceived at the top does not land. I always work at multiple levels simultaneously: board, executive team, management and execution. Not as a cascade, but as a coherent whole in which each level has its own role and ownership.

Human-AI

AI changes not only processes, but also authority. It influences who sees, who knows and who decides. Transformation design must make that explicit: where do we trust data, where do we ask for human judgement, and who remains responsible when systems begin to steer?

Transformation design

Does this sound familiar?

We have a plan, but no one truly owns it. Everyone is participating, but when I ask who is responsible for what, it quickly becomes vague.

We are good at designing change. But the design keeps getting stuck on the question of who decides when there is disagreement, and who intervenes when things are not going as intended.

We want to integrate AI into the transformation. But we do not yet know how to organise that responsibly — who decides, who checks, and how we prevent technology from taking the wheel without anyone noticing.

Design is not an aesthetic exercise — it is precision work. It is about the change logic: what needs to happen first, what can come later, where are the points of leverage, and how do we make learning part of execution rather than an evaluation afterwards? A good programme connects direction to behaviour and intention to decisions. It makes visible what would otherwise remain hidden: the assumptions beneath the strategy, the implicit norms in the culture, the interests in the field of forces, and the places where ownership is absent. Design therefore also means choosing. Not everything at once. Not every wish its own workstream. But a sharp sequence — what is needed now, because without it everything leaks through?

In many transformations the first point of leverage is not structure, but governance and leadership. As long as mandate and responsibility are not clear, every programme becomes a collection of partial initiatives that everyone has opinions about and no one carries. I restore governability: sponsorship, decision routes, escalation paths and a rhythm of steering and reflection. This makes change not everyone's responsibility, but the responsibility of those who must truly carry it — with a way of working together that holds even when resistance or fatigue sets in. The result is not a beautiful document, but a working architecture.

Psychodynamic

I examine the assumptions embedded in the design: which beliefs, fears and loyalties have been built in without anyone naming them? A programme that ignores that undercurrent quickly becomes theatre.

Systemic

Good design always accounts for the whole: the relationship between levels, the dependencies between workstreams, and the places where the system will correct itself if the design does not hold.

Human-AI

When AI and digitalisation are part of the transformation, the design must make explicit where technology steers and where human judgement remains leading. Normalisation, transparency and accountability are not an appendix — they are part of the architecture.

Transformation Implementation

Does this sound familiar?

We zijn goed gestart. De eerste maanden liepen goed. Maar nu merk ik dat de energie wegloopt, de urgentie verdwijnt en mensen terugvallen in oude patronen. De beweging stopt voordat ze beklijft.

We realiseren de verandering, maar ik heb het gevoel dat we de onderstroom nooit echt hebben geadresseerd. Er wordt meegedaan, maar niet meegeloofd. De compliance is er, het eigenaarschap niet.

We want to integrate AI into how we work, but in practice I notice people working around it or bending the system in ways we had not anticipated. There is no shared framework for how we engage with it.

Realisation is the phase in which most transformations stall. Not because the plan is wrong, but because the organisation under pressure reverts to what it knows. Resistance does not appear as open conflict but as delay, reformulation and quiet compliance. Ownership evaporates the moment tension rises. And the learning needed to course-correct is crowded out by the pressure to deliver. Guiding realisation therefore does not mean monitoring the programme, but keeping the movement alive — even when it becomes difficult.

I work inside the execution itself: present at the moments that matter, visible to the people who must carry it. I guide boards and management in holding direction when the urgency of the day pulls elsewhere. I make the undercurrent that slows execution discussable and translatable into concrete interventions. And I help the organisation develop a rhythm in which working and learning coincide: short learning loops, honest evaluations and the courage to course-correct when something is not working — rather than driving on a plan that has passed its use-by date.

Psychodynamic

I keep the undercurrent in view during execution: the fatigue, the doubt, the loyalty to the old that calls itself caution. These are not disturbances — they are signals that tell you where the movement is stuck and what is needed to free it.

Systemic

Realisation requires ongoing attention to coherence between levels. If the top adjusts course but the middle does not know, or if the floor is moving but governance is not moving with it, the change falls apart. I keep the whole in view

Human-AI

In execution, the assumptions in the design are quickly tested. I help organisations evaluate AI integration in practice: what works, what triggers resistance, and what agreements are needed to keep responsibility clear when systems begin to steer.